Recent posts
Observer rooms for user research
How we used virtual observer rooms to increase engagement, build empathy with users and support design decisions during a fast-paced project.
Adding the ability to export basic course and school information
Research showed large providers needed course exports. A single CSV caused excessive duplication and was hard to use, so we split it into separate...
Improving how schools are managed and removed from accounts
We improved school management in Publish for large providers. User testing showed the changes would save time and make it easier to maintain accurate...
Older posts
Improving visibility of training partner course information
Publish teacher training courses on 3 September 2026
Funding index: bridging the existing and new statement experience
Communicating funding on 27 August 2026
Calculations in data-driven statements: showing calculation factors
Communicating funding on 24 August 2026
Using analytics to improve the eligibility page
Claim an early years teacher recognition payment on 13 August 2026
Testing category landing pages
Get help buying for schools website on 12 August 2026
Working with support agents to identify service problems
Claim an early years teacher recognition payment on 11 August 2026
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