Recent posts
Improving how service level agreements (SLA) can be managed in the CMS
How we improved our service level agreement (SLA) feature to support operational workflows and policy changes.
Calculations in data-driven funding statements: scalable operations
Building on our calculations MVP to add mathematical operations, and ensuring our data-driven statement pattern is scalable across funding streams.
Observer rooms for user research
How we used virtual observer rooms to increase engagement, build empathy with users and support design decisions during a fast-paced project.
Older posts
Improving how schools are managed and removed from accounts
Publish teacher training courses on 3 September 2026
Improvements to copying content from another course
Publish teacher training courses on 3 September 2026
Adding the ability to export basic course and school information
Publish teacher training courses on 3 September 2026
Funding index: bridging the existing and new statement experience
Communicating funding on 27 August 2026
Calculations in data-driven statements: showing calculation factors
Communicating funding on 24 August 2026
Using analytics to improve the eligibility page
Claim an early years teacher recognition payment on 13 August 2026
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