Recent posts
Improving the registration journey
We updated the registration journey to include a user research opt-in question and improved form content and routing to better support international...
Designing with caseworkers to support claim processing
When designing the early years teacher recognition payment service, we wanted to make sure we considered the needs of everyone using the service.
Designing for trust when asking for personal information
As part of the claim journey, users are asked to provide personal information and employment evidence so we can assess eligibility and process...
Older posts
Helping users upload the right employment evidence
Claim an early years teacher recognition payment on 15 June 2026
Connect the Classroom - Design History - Alpha on 15 June 2026
Information architecture in alpha
School Account on 12 June 2026
Introducing the claim an EY teacher recognition payment service
Claim an early years teacher recognition payment on 11 June 2026
School Account – concept testing round 2
School Account on 8 June 2026
Evolution of the homepage for Explore education statistics
Explore education statistics on 1 June 2026
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