Recent posts
Bringing decision reviews in to the service
We moved QTS decision reviews into the service, replacing a manual process with an end-to-end workflow.
Bringing email failure monitoring into the CMS
We've added email failure monitoring in to the CMS, replacing a manual process.
Introducing international qualifications equivalency into Apply
We built GCSE-level international qualifications into our service to assess candidate eligibility with a higher level of confidence.
Older posts
What’s next for Find user insights?
Find user insights (FUI) on 10 July 2026
When 'guidance' is not guidance: fixing a misleading page
Find user insights (FUI) on 10 July 2026
Redesigning the homepage: finding the right balance of information
Find user insights (FUI) on 10 July 2026
What is Find user insights and why do we need it?
Find user insights (FUI) on 10 July 2026
How we made AI responses easier to use and trust
Find user insights (FUI) on 10 July 2026
How we designed and refined our AI search experience
Find user insights (FUI) on 10 July 2026
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