Posts
Find support for your family alpha version 5
This is the fifth version of the prototype we tested with families to help them find support from family hubs and services in their local area.
Connect families to support
12 August 2022
Improving how we show contact details
Why we switched from summary lists to summary cards to show contact details.
Complete conversions, transfers and changes
10 August 2023
Iteration 1
Translating the outputs from ALPHA into an Initial prototype for BETA and beginning user research
STS Plan technology for your school
12 May 2023
Changing the automated email reply for getting help
We updated the email users get when they email misconduct.teacher@education.gov.uk.
Refer serious misconduct by a teacher in England
1 February 2023
Adding hint text for uploading files
We added hint text about file size to pages where users can upload something.
Refer serious misconduct by a teacher in England
21 February 2023
Capturing why conversion or transfer dates change
The Data Analytics Unit (DAU) investigate and report on the causes of project delays. This is how we added that data to Prepare for the DAU.
Prepare conversions and transfers
23 August 2024
Refining the content for social worker role pages
We ran content review sessions with social workers to refine how we talk about their roles.
Develop your career in child and family social work
15 August 2023
Confirming all conditions have been met
One of the critical checkpoints in a conversion's progress is the all conditions met task. This is the point at which the user confirms that everything that must be done in order for the school to convert on time is done.
Complete conversions, transfers and changes
24 March 2023
What makes a standard...a standard?
Find out how we finally got to the bottom of what a standard is and set some clear acceptance criteria for writing them.
STS digital standards
25 September 2023
Collecting feedback from users
We've added a link to the phase banner which allows users to give feedback on the service.
Check a teacher's record
11 August 2023
Capturing contact preferences and details
We’ve iterated the pattern we’re using to capture families’ contact details. We're using a free text box to collect information about additional needs, best time of day to contact and if they’d prefer messages over WhatsApp.
Connect families to support
21 April 2023
Iteration 4
In this iteration, we looked at testing hypotheses and refining functional elements for MVS (Minimum Viable Service).
STS Plan technology for your school
27 June 2023
Report serious misconduct – iteration
We made multiple small design changes to the services following user research and demos of the service to caseworkers and policy.
Refer serious misconduct by a teacher in England
25 July 2022
Introducing navigation
In recent sprints we've created tables of information that help more user groups understand a project's status so they can prepare funding for the academy. We needed to add navigation to enable users to access this information.
Complete conversions, transfers and changes
30 June 2023
Changing the example list content
We updated the content for the examples of serious misconduct to make it accessible and easier to read.
Refer serious misconduct by a teacher in England
26 January 2023
Inviting people to use the service
We're sending an email to all users of Employer Access who work for teacher supply agencies inviting them to use the service.
Check a teacher's record
6 September 2023
Contacts
We iterated our contacts section based on feedback.
Manage free school projects
15 May 2024
Research to learn how the assessment team administer a peer review
User research includes speaking to the xgov assurance community.
Service assessment service
25 May 2023
Withdrawn status
In addition to the possible advisory board decisions, we needed to add the option for users to flag a project as having been withdrawn.
Prepare conversions and transfers
12 March 2024
Hide details to protect personal data (TSSP)
We're removing employment and address information and hiding parts of other personal data to help prevent unauthorised account access.
Access your teaching qualifications
17 March 2022
Scoping the 'Find' MVP
We made design choices to inform the scope of our minimum viable product (MVP) for 'Find'.
Connect families to support
22 August 2022
Why we changed the way navigation works in RECAST
We recently carried out a day of in-person user research. Our findings suggested that some users were having problems navigating between sections.
Record concerns and support for trusts
8 December 2023
A dashboard for professional users
We’ve designed a dashboard to show users a list of connection requests they’ve sent. We’ve considered the search, sort and filter options we provide to help users find a connection request.
Connect families to support
26 April 2023
Annex B form tab
For sponsored conversions we cannot pull through data from the Annex B form in the same way we can with the school application form. So we needed to come up with an alternative design.
Prepare conversions and transfers
6 March 2023
Find support for your family alpha version 4
This is the fourth version of the prototype we tested with families to help them find support from family hubs and services in their local area.
Connect families to support
12 August 2022