Posts
School budget information
Making this information clearer to delivery officers.
Prepare conversions and transfers
28 November 2022
Equalities impact assessments (EIAs)
Delivery officers need to declare if an equality impact assessment has been considered.
Prepare conversions and transfers
21 September 2022
General information - transfers
We needed to explain to users what data we pulled into our transfers projects.
Prepare conversions and transfers
27 September 2022
Transfers project reference number
We made a small but significant change to project reference numbers.
Prepare conversions and transfers
27 September 2022
Key stage data
We needed to present the latest available key stage data to delivery officers.
Prepare conversions and transfers
27 September 2022
Cookies
Changes to our cookies banners and policies.
Prepare conversions and transfers
28 November 2022
Designing a meaningful way to identify transfers projects
We iterated on listing projects by removing the constraint of an incoming and outgoing trust name.
Prepare conversions and transfers
8 April 2022
Page not found
What to show users when the page path doesn't exist.
Prepare conversions and transfers
9 January 2023
Big changes through small steps
How we managed to deliver a reworked service without breaking the agile workflow.
Apply to become an academy
22 February 2023
Helping schools with choosing and using frameworks
How do we help users understand which framework is the best for them.
Find a framework
11 November 2022
Energy information
How do we give users the latest information on the rise in energy costs
Find a framework
22 September 2022
Adding value to Case statistics
More depth to the case statistics with a smaller iteration
Case Management System
30 September 2022
Making it easier to see which email needs actioning first
A smaller tweak based on user feedback which helps proc ops understand which messages need attention
Case Management System
30 September 2022
Operational overview of cases - Case statistics
A complete redesign of the case statistics page within the CMS
Case Management System
15 August 2022
Confidence in using a framework
How do we capture the confidence of our users more accurately as they move through the service
Support query
11 November 2022
Upload your bill
How do we allow users to supply their energy information quickly and easily
Support query
25 October 2022
Energy Information pt2
How do we give users the latest information on the rise in energy costs
Support query
20 October 2022
Cases are missing their value
How do we make sure cases have a value without affecting the user journey
Support query
30 September 2022
Support flow
Starting point to iterate the process of collecting required information from the user
Support query
20 June 2022
Adding status tags to Key Stage Data pages
We had feedback that it would be useful to users to differentiate between 'Provisional', 'Revised' and 'Final' data.
Prepare conversions and transfers
6 March 2023
Create new sponsored conversion project
This is the journey users can take to create a new sponsored conversion project within the new service.
Prepare conversions and transfers
6 March 2023
Annex B form tab
For sponsored conversions we cannot pull through data from the Annex B form in the same way we can with the school application form. So we needed to come up with an alternative design.
Prepare conversions and transfers
6 March 2023
Describing how to change the conversion date
While designing how we allow users to input a changed conversion date, we discovered some complexity around the language caseworkers and delivery officers use to refer to changing conversion dates.
Complete conversions, transfers and changes
13 March 2023
Referring to types of conversion
We originally built the application with the understanding that there were 2 types of conversion: voluntary and involuntary. As we learnt more about the process we found that wasn't quite right, so we had to make a change.
Complete conversions, transfers and changes
15 March 2023