Posts
Energy information
How do we give users the latest information on the rise in energy costs
Find a framework
22 September 2022
Adding value to Case statistics
More depth to the case statistics with a smaller iteration
Case Management System
30 September 2022
Making it easier to see which email needs actioning first
A smaller tweak based on user feedback which helps proc ops understand which messages need attention
Case Management System
30 September 2022
Operational overview of cases - Case statistics
A complete redesign of the case statistics page within the CMS
Case Management System
15 August 2022
Improving how messages are viewed in the CMS
A larger redesign of how emails are viewed within the CMS
Case Management System
30 July 2022
Support flow
Starting point to iterate the process of collecting required information from the user
Support query
20 June 2022
Making it easier for users to monitor module progress
We created a way for users to monitor their progress through a module, by adding a new feature and iterating some existing pages.
Early years child development training
4 April 2023
Making the training more engaging - adding animated cards
Whilst exploring how we can make the training more engaging, we explored adding clickable and flippable cards into the training.
Early years child development training
7 April 2023
Making a decision on links opening in a new tab
A history of how we decided to have links open in the same tab on Get school business information. This work was completed as part of sprint 0.
Get school business information
1 May 2023
A dashboard for professional users
We’ve designed a dashboard to show users a list of connection requests they’ve sent. We’ve considered the search, sort and filter options we provide to help users find a connection request.
Connect families to support
26 April 2023
Making error messages more consistent
Making error messages consistent so users who make a mistake understand what went wrong and how to fix it.
Record concerns and support for trusts
23 May 2023
Sponsored conversions vs. the task list
Adding the latest feature involved a bit more work than we anticipated.
Prepare conversions and transfers
14 June 2023
Improve ways of working
We were able to use the start of the post-MVP phase to address and improve our ways of working (WoW).
'Find a tuition partner' lessons learnt
3 July 2023
Making it easier for users to understand a funding allocation change
We’ve improved the variance indicator feature that draws users’ attention to funding allocation changes. We wanted to make its purpose really clear, and it needed to be accessible to all users.
Manage Your Education and Skills Funding (MYESF)
15 September 2023
Improving the training progress bar component
We looked at ways which we could improve the initial progress bar component and connected user experience.
Early years child development training
30 November 2023
Evolving the recommendation format
Moving away from the single-page maturity-based format for recommendations to a multi-page approach focused on aligning answers to individual actions.
STS Plan technology for your school
4 July 2024
Accessibility and general improvements
During July 2020, Destek performed an accessibility audit for the Apply to become an academy service.
Apply to become an academy
22 February 2022
Accessibility issue - Missing notifications
Fixing an issue with the way users are notified about an action.
Apply to become an academy
1 March 2022
Simplifying the general annual grant (GAG) statement journey
We’re acting on user feedback to make MYESF’s statement comparison functionality easier to find and use.
Manage Your Education and Skills Funding (MYESF)
31 January 2024
Redesigning the ‘panellist portal’
We made a prototype of a redesigned panellist portal to address known user pain points and accessibility issues.
Refer serious misconduct by a teacher in England
8 February 2024
Meaningful page titles
Good page titles help with orientation and can be really useful for users of adaptive technology.
Apply to become an academy
2 March 2022
Accessibility issue - Duplicate links
Multiple links with the same name on a page is confusing for screen reader users, the page will need to be redesigned so links are clearly defined.
Apply to become an academy
2 March 2022
Accessibility issue - Upload component
The accessibility audit found 2 issues with the service's file upload function: no notifications when a file was successfully uploaded and no information on accepted file types.
Apply to become an academy
3 March 2022
UI improvement - Add component to request feedback
Having the feedback component as part of the footer interrupts the flow of the service. Replacing this with a feedback page at the end of the application allows the user to give detailed feedback on the experience as a whole.
Apply to become an academy
9 March 2022
Ensuring page titles are accessible
Many of the page titles in RSD’s digital products have duplicate, misleading or overly long names. This causes confusion for users, particularly for those using screen readers.
Apply to become an academy
25 June 2024