Posts
Version 1.5
Why we chose to create an 'intermediary' version of our service and what the changes will be.
7 December 2022
User research round 1 - standards 1 to 5
Changes to the service following user research.
Apply the Service Standard in DfE
22 September 2022
Changing the grant processing task for involuntary conversions
Different grants are available to schools that are going through an involuntary conversion. Delivery officers working on these projects follow a slightly different process to caseworkers carrying out a voluntary conversion.
Complete conversions, transfers and changes
23 December 2022
Page not found
What to show users when the page path doesn't exist.
Prepare conversions and transfers
9 January 2023
Introducing ‘risk to trust’
Introducing a new concept called ‘risk to trust’ for caseworkers to measure and report on a case’s overall risk.
Record concerns and support for trusts
27 December 2021
Making ‘risk to trust’ clearer
Iterating and adding content to make the new ‘risk to trust’ concept clearer for caseworkers.
Record concerns and support for trusts
21 November 2022
Weeknotes for w/c 12 Dec 2022
We have clarified the problem and topic around which we’ll focus, giving clearer direction to the team.
STS self-serve support
16 December 2022
Adding mandatory qualifications
How users can add mandatory qualifications and the details they need to provide.
Teaching record system (TRS) console
15 December 2023
Searching the DBS barred list
The TRA standalone check service allows certain organisations to check if individuals have no active barring imposed on them.
Check a teacher's record
21 July 2022
Allowing LA account managers to view VCS services
We identified the need for local authority (LA) account managers to have more oversight of services added by volunteer and community sector (VCS) organisations.
Connect families to support
4 July 2024
Viewing mandatory qualifications
The first part of the TRS console will allow users to view a teacher's mandatory qualifications.
Teaching record system (TRS) console
14 December 2023
The panellist portal
Overview of the system panellists use to provide unavailability for hearings, view upcoming hearings and upload documents.
Refer serious misconduct by a teacher in England
22 February 2022
Sprint 4 - Funding Policy Implementation user research and mapping
Notes from the fourth sprint of our discovery to identify ways to reduce the complexity and cost of delivering funding in the Education and Skills Funding Agency.
Improving onboarding grants discovery
18 July 2024
New fields for case aim and de-escalation point
Creating two new fields for caseworkers to record ‘case aim’ and de-escalation point’ separately from other narrative fields.
Record concerns and support for trusts
30 October 2021
Recording multiple concerns in a case
Giving caseworkers the option to record more than one main concern in a concern case.
Record concerns and support for trusts
28 December 2021
The 'as-is' service
The existing service as it was before our team formed, and the work we carried out before redeveloping it.
Apply to become an academy
6 December 2022
Editing mandatory qualifications
How users can edit the details of a teacher's mandatory qualifications.
Teaching record system (TRS) console
9 January 2024
Refining the content for social worker role pages
We ran content review sessions with social workers to refine how we talk about their roles.
Develop your career in child and family social work
15 August 2023
Softening our language for VCS professionals
Our service relies on voluntary and community sector professionals using it to support families. Without them we have no service. So, we made our language softer and kinder.
Connect families to support
28 July 2023
A dashboard for professional users
We’ve designed a dashboard to show users a list of connection requests they’ve sent. We’ve considered the search, sort and filter options we provide to help users find a connection request.
Connect families to support
26 April 2023
Sharing individual resources
In Beta we explored how users could share individual resources with others.
Improve workload and wellbeing for school staff
1 March 2024
Recording decisions
A new feature for caseworkers to record related decisions as part of a case.
Record concerns and support for trusts
17 November 2022
Adding involuntary conversions
In November 2022 we expanded the scope to include involuntary conversions, where a school has to become an academy following a poor Ofsted inspection.
Complete conversions, transfers and changes
6 December 2022
Post-advisory board swarm work
The swarm was created to start a small discovery on what we knew in the post-AB space whilst the rest of the team continued in the pre-advisory board space.
Complete conversions, transfers and changes
20 October 2021
Iterating the task list and adding the project information tab
Designing and testing the project information section and legal document tasks.
Complete conversions, transfers and changes
8 July 2022