Posts

Rebranding our service

We will rebrand Prepare conversions and transfers with DfE branding.

Prepare conversions and transfers

2 December 2022

Access the service

We want to guide internal users who don't have access to Prepare conversions and transfers.

Prepare conversions and transfers

9 January 2023

Introducing Assure your service

Assure your service background, what the need is for the service and why a discovery and alpha have been created.

Service assessment plus

1 May 2023

Starting the alpha phase for discovery peer reviews

Using our bank of user needs we started to explore possible design solutions for finding out about and booking a discovery peer review.

Service assessment plus

10 May 2023

User research to find out about and book a discovery peer review

What we learned from research to test whether service teams can request a discovery peer review. This includes finding out about discovery peer reviews and what to prepare.

Service assessment plus

15 May 2023

User research into the role of DDaT business partners and assurance

What we learned about the role DDaT business partners play in service assurance. We considered how this fits with the design of Assure your service and how users find out about and book a discovery peer review.

Service assessment plus

16 May 2023

How peer reviewers navigate assessing a disco peer review

Round 1 of user research to understand how discovery peer reviewers and lead reviewers navigate their way through a user journey to find out about, review and write and submit a report for a service.

Service assessment plus

5 June 2023

Being clear about the role of the disco peer reviewer on sign up email

Changes we made to the discovery peer reviewer and assessor Notify email following our second round of research with this journey.

Service assessment plus

26 June 2023

How assessors navigate completing a discovery peer review report

Round 2 of research with assessors to understand if they could find, complete and submit a report for a discovery peer review.

Service assessment plus

4 July 2023

How service delivery teams book and manage a discovery peer review

Round 2 of research with delivery teams to understand if they can book and manage a booking for a discovery peer review. This includes, adding artefacts and teammates to the service

Service assessment plus

17 July 2023

How assessors navigate completing a service assessment report

Round 1 of research with assessors to understand if they could navigate and complete the service assessment report journey.

Service assessment plus

4 December 2023

Designing how teams check what assurance they need for their product

As part of guidance for assessments, teams need to understand the types of assurance that are relevant at all stages of the delivery or product lifecycle.

Service assessment plus

28 February 2024