Posts
Rebranding our service
We will rebrand Prepare conversions and transfers with DfE branding.
Prepare conversions and transfers
2 December 2022
Access the service
We want to guide internal users who don't have access to Prepare conversions and transfers.
Prepare conversions and transfers
9 January 2023
Introducing Assure your service
Assure your service background, what the need is for the service and why a discovery and alpha have been created.
Service assessment service
1 May 2023
Starting the alpha phase for discovery peer reviews
Using our bank of user needs we started to explore possible design solutions for finding out about and booking a discovery peer review.
Service assessment service
10 May 2023
User research to find out about and book a discovery peer review
What we learned from research to test whether service teams can request a discovery peer review. This includes finding out about discovery peer reviews and what to prepare.
Service assessment service
15 May 2023
User research into the role of DDaT business partners and assurance
What we learned about the role DDaT business partners play in service assurance. We considered how this fits with the design of Assure your service and how users find out about and book a discovery peer review.
Service assessment service
16 May 2023
How peer reviewers navigate assessing a disco peer review
Round 1 of user research to understand how discovery peer reviewers and lead reviewers navigate their way through a user journey to find out about, review and write and submit a report for a service.
Service assessment service
5 June 2023
Being clear about the role of the disco peer reviewer on sign up email
Changes we made to the discovery peer reviewer and assessor Notify email following our second round of research with this journey.
Service assessment service
26 June 2023
How assessors navigate completing a discovery peer review report
Round 2 of research with assessors to understand if they could find, complete and submit a report for a discovery peer review.
Service assessment service
4 July 2023
How service delivery teams book and manage a discovery peer review
Round 2 of research with delivery teams to understand if they can book and manage a booking for a discovery peer review. This includes, adding artefacts and teammates to the service
Service assessment service
17 July 2023
How assessors navigate completing a service assessment report
Round 1 of research with assessors to understand if they could navigate and complete the service assessment report journey.
Service assessment service
4 December 2023
Designing how to find out about assessments and peer reviews in DfE
As part of guidance for assessments, teams need to understand the types of assurance that are relevant at all stages of the delivery, what happens when and how to book one
Service assessment service
28 February 2024
How service teams find out about assessments and assurance in DfE
Reviewing the user journey into the assessment process in DfE to include service assessments and our wider user needs now we're in beta
Service assessment service
18 March 2024