Posts
Supporting a digitised education, health and care plan (EHCP) system
How we refined our research findings to put in place recommendations to support local authorities, their partners, and software suppliers to implement or improve their digitised EHCP systems
Education, health and care plan (EHCP) digital reform
28 March 2024
Introduction to the delivering good services product
We're working on a service that enables people delivering digital services in, or for DfE, understand what they need to do, when, how, and why.
Deliver good DfE services
29 April 2026
Working with support agents to identify service problems
How we worked with support agents to look beyond individual feature requests, understand the underlying problems and identify opportunities to improve how claims are processed.
Claim an early years teacher recognition payment
11 August 2026