Posts by this team

Tone of voice for the early years teacher recognition payment

During alpha, our research showed that early years teachers often feel undervalued and overlooked.

Claim an early years teacher recognition payment

23 June 2026

Designing with caseworkers to support claim processing

When designing the early years teacher recognition payment service, we wanted to make sure we considered the needs of everyone using the service.

Claim an early years teacher recognition payment

18 June 2026

Designing for trust when asking for personal information

As part of the claim journey, users are asked to provide personal information and employment evidence so we can assess eligibility and process payments.

Claim an early years teacher recognition payment

17 June 2026

Helping users understand eligibility earlier

One of the biggest challenges when designing the early years teacher recognition payment service is helping users understand whether they’re eligible before they invest time completing a claim.

Claim an early years teacher recognition payment

16 June 2026

Helping users upload the right employment evidence

As part of the claim journey, users need to provide employment evidence so we can assess whether they are eligible for an early year's teacher recognition payment.

Claim an early years teacher recognition payment

15 June 2026

Introducing the claim an EY teacher recognition payment service

This service was developed to support the Department for Education’s ambition of having a qualified Early Years Teacher in every nursery across England.

Claim an early years teacher recognition payment

11 June 2026