Posts by this team
Weeknotes for w/c 06 Feb 2023
We had a little refocus and started to validate early research findings by expanding the range of topics we're exploring with users
STS self-serve support
10 February 2023
Weeknotes for w/c 30 Jan 2023
We wrapped up Sprint 2 and set about looking at ways to validate whether our initial findings are applicable to wider knowledge areas
STS self-serve support
3 February 2023
Weeknotes for w/c 23 Jan 2023
We gathered insight from users and modelled positive behaviours
STS self-serve support
27 January 2023
Weeknotes for w/c 16 Jan 2023
We reflected on our first round of research, adjusted our focus and created a prototype!
STS self-serve support
20 January 2023
Sprint 1 Review
From talking to users and working with other teams within the programme, we learned a lot and have focussed our thinking for Sprint 2
STS self-serve support
16 January 2023
Weeknotes for w/c 09 Jan 2023
Research findings fresh off the press and more!
STS self-serve support
13 January 2023
Weeknotes for w/c 02 Jan 2023
We are ready and raring to go with our first round of user research
STS self-serve support
6 January 2023
Incorporating COM-B into our work
COM-B is a model for human behaviour, synthesised from a range of behaviour frameworks. It is valuable to us in terms of understanding current and desired behaviour and what kinds of interventions might be most effective.
STS self-serve support
20 December 2022
Weeknotes for w/c 12 Dec 2022
We have clarified the problem and topic around which we’ll focus, giving clearer direction to the team.
STS self-serve support
16 December 2022
Weeknotes for w/c 05 Dec 2022
A snapshot of what the team has been up to and our plans for the coming week.
STS self-serve support
13 December 2022
Idea Generation Workshop One December 7&8
Initial workshop to produce some tangible ideas and concepts for how we might deliver self-serve content.
STS self-serve support
9 December 2022