How the Report serious misconduct by a teacher service needs to change for members of the public, compared with the current designs, which are for employers.
Changes for the public
Eligibility screener
Add an initial question to see if the member of the public has already followed local procedures, by complaining to school, governors or local authority.
If they haven’t, point them to a page on GOV.UK telling them how.
Your details
State that your details will not be shared before filling in this section.
Do not ask for job title, instead ask for their relationship to the person being reported.
Person being reported details
Do not ask if the person has changed their name.
Do not ask for National Insurance number, Teacher reference number (TRN) or Qualified teacher status (QTS). They are unlikely to know this.
Teacher role
Do not ask for the date they started in the role, they will not know this. Instead ask for a job title first.
Ask if they are still working and include an ‘I don’t know’ option, but do not ask for when they stopped working, or how they left the job, as they are unlikely to know.
Do not ask for a job description file upload, they will not have this. And when asking about main duties, reduce the size of the field to make it less imposing – they will have much less to say about those duties.
Do not ask if they worked in the same organisation as the user, just ask which school they were in.
Continue to ask if they are teaching elsewhere if the person has left the job.
Contact details
Ask for any email address rather than a personal one, any will do.
Continue to ask for telephone numbers and addresses, they may know these. For example, if a teacher has been privately messaging a child, or a child has been to their house.
Allegation
Ask first about existing complaints and how they were handled. (We may end up splitting this section into multiple parts).
Do not ask about whether they have referred to DBS.
Remove guidance about uploading an investigation report, it’s unlikely they will have this.
Evidence and documentation
Use a different list of files, for example communication with schools and copies of complains (the prototype includes different examples for research).
Tasks and review
Do not show the ‘Your organisation’ section, where they work isn’t relevant.
Do not ask about previous misconduct, they probably do not know about this.
Remove the clause about getting third party permission in the declaration, to match the current Word form.
Screenshots
Reporting as a member of the public
Have you already made a complaint?
No: You need to complain first
Your report
Your details: Your details will not be shared
Your details: Relationship to person
Your details: Check answers
Person you are reporting details: Name
Person you are reporting details: Check answers
Person you are reporting contact details: Email
Person you are reporting contact details: Check answers
About their role: Are they still in role?
About their role: Where did they work?
About their role: Describe their main duties
About their role: Check answers
Allegation: Tell us how this complaint has been considered
Allegation: Tell us briefly what happened
Allegation: Give a detailed account
Allegation: Check answers
Evidence: Do you have evidence to upload?
Evidence: Check answers with nothing to upload
Evidence: Files uploaded
Evidence: File types
Evidence: Check answers
Review before sending
Declaration
