Posts by this team

Improving the user experience for completing a module using audio

User research identified that users could find the training difficult to complete, due to the amount of reading they must do. Many of our users have requested an audio feature.

Early years child development training

30 July 2024

Improving the user experience for downloading a module certificate

The team identified some improvements that could be made around the pattern used when presenting the end of module certificate to a user.

Early years child development training

17 June 2024

Improving the training progress bar component

We looked at ways which we could improve the initial progress bar component and connected user experience.

Early years child development training

30 November 2023

New features to support the user journey within the training

We looked at additional features that would support users in completing the training content in any order.

Early years child development training

21 November 2023

Standardising the design and formatting of infographics

In order to improve user experience, we looked at creating a standard design approach to the inclusion of infographics and diagrams within the training content.

Early years child development training

31 August 2023

Making the training more engaging with downloadable resources

Whilst exploring ways to make the training more engaging, we tested a way for users to download additional resources and tested various resources they might want to use.

Early years child development training

11 April 2023

Allowing users to share the training with other people on social media

We explored a way for users to share the training with other interested people using social media.

Early years child development training

11 April 2023

Exploring what users mean by 'engaging and interactive'

We ran an in-person co-design workshop with users to find out what they meant when they said they wanted the training to be more engaging and interactive.

Early years child development training

10 April 2023

Making the training more engaging - adding animated cards

Whilst exploring how we can make the training more engaging, we explored adding clickable and flippable cards into the training.

Early years child development training

7 April 2023

Adding videos into our service

We added videos into our training service to make the training more engaging for users.

Early years child development training

7 April 2023

Reducing how long it takes to start the training

We made some changes to the training introduction pages, responding to feedback that it took too many clicks to begin the training.

Early years child development training

6 April 2023

Helping users to delete their accounts

We added a way for users to be able to delete their accounts, if they decided they no longer wanted to use the service.

Early years child development training

5 April 2023

Making it easier for users to monitor module progress

We created a way for users to monitor their progress through a module, by adding a new feature and iterating some existing pages.

Early years child development training

4 April 2023

Making it easier to register on our service

We made some changes that reduced the data we ask users to give us, and changed what we asked so that it was more relevant and less confusing for users.

Early years child development training

3 April 2023

Legacy design history posts

A summary of where to find our legacy design history posts, from pre-December.

Early years child development training

31 March 2023