Posts by this team
Capturing data on Multi Academy Trusts - Request for help support form
Helping the Proc Ops team understand the reach and value of the GHBS procurement service.
Support query
19 July 2023
Iterate special requirements question in the request support journey
We changed the question to make it clearer that we want users to let us know about any accessibility needs they may have when communicating with us.
Support query
11 July 2023
Adding category and subcategory to support form
Giving users a way to tell us what goods or services they’re buying.
Support query
11 July 2023
Adding triage question flow to the Request for help form
Add more questions to the Request for help (RfH) support form that schools use to ask us for help about their procurement.
Support query
11 July 2023
Confidence in using a framework
How do we capture the confidence of our users more accurately as they move through the service
Support query
11 November 2022
Upload your bill
How do we allow users to supply their energy information quickly and easily
Support query
25 October 2022
Energy Information pt2
How do we give users the latest information on the rise in energy costs
Support query
20 October 2022
Cases are missing their value
How do we make sure cases have a value without affecting the user journey
Support query
30 September 2022
Support flow
Starting point to iterate the process of collecting required information from the user
Support query
20 June 2022