The COVID-19 pandemic affected key stage performance data in 2 ways:
- There is no 2019/2020 data
- There is some 2020/2021 data but it’s mostly limited to local authority data
Meanwhile in user research, a delivery officer (DO) reported that the most recent key stage data hadn’t been pulled through to their project from Find and compare school performance (now called Find school and college performance data in England).
The DO could see performance data for 2015-16, 2016-17 and 2017-18. However, more recent data from 2018-19 was available on Find and compare school performance.
As a workaround, the DO downloaded the project template and added the more recent data manually. However, we needed to pull-in the latest key stage data to meet this user need:
“As a DO, I need to have a holistic picture of the transferring academy and trust they are joining so that I can understand if they are a good match”
What we did
We made several improvements to our key stage 2, 4 and 5 pages:
- Advised users that there’s no 2019/20 data and 2020/21 data is limited. We used an inset text component for this message as it’s not essential to users completing the task.
- Pulled in the latest available key stage data
Before
After
Next steps
We’ll get feedback from DOs on the new content in user research sessions.