Making the start page more concise and relevant

Round 6 of our prototype user research focussed on the end-to-end service as well as wireless network and vision and roles questions.

The start page generated a lot of positive comments, including: -

  • “Sometimes DfE can miss what real life is like on the chalk face and they give us things to do which are completely unrealistic in a normal working day and are unfeasable [sic] I thought this would be the same. But actually I like this a lot”
  • “Very relevant to what we are talking about in the IT strategy group at the moment”
  • “Nice to see it all laid out in terms of what an ideal situation would be”

But it also highlighted some issues, including:

  • “It’s quite a lot of information all at once”
  • “Could it be broken down into chunks”
  • “I want the option to stop it and find the answer to a question”
  • “Nothing incorrect, but ‘how it works’ it suggests it’s more about the IT standards rather than digital strategy”

And some things that are missing or could be changed, including:

  • “Be very clear about how it makes improvements in the classroom.”
  • “Conversation focused on network and connectivity.”
  • “It reads more of an infrastructure service at the moment.”
  • “Alarm bell ringing in the back of your mind – if you’re not doing this Ofsted won’t be impressed.”

Design changes resulting from round 6 of the user research

We took on board all the comments, stakeholder experience and policy guidance and created a new version of the Plan technology for your school start page. These are the changes we made:

  • revised start page content to show users how technology contributes to better pupil outcomes
  • summarised the categories rather than explaining the topics to reduce content
  • switched the order of topics so that leadership and governance is first.
  • told users that progress saves and they can return at any time
  • changed terminology from ‘technology’ to ‘digital technology’ to be consistent with digital standards

Previous version of the start page:

Screenshot 2023-11-06 at 16.14.56.png

Start page following amends from UR round 6

Screenshot 2023-11-06 at 16.15.13.png

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