Making the start page more concise and relevant
Round 6 of our prototype user research focussed on the end-to-end service as well as wireless network and vision and roles questions.
The start page generated a lot of positive comments, including: -
- “Sometimes DfE can miss what real life is like on the chalk face and they give us things to do which are completely unrealistic in a normal working day and are unfeasable [sic] I thought this would be the same. But actually I like this a lot”
- “Very relevant to what we are talking about in the IT strategy group at the moment”
- “Nice to see it all laid out in terms of what an ideal situation would be”
But it also highlighted some issues, including:
- “It’s quite a lot of information all at once”
- “Could it be broken down into chunks”
- “I want the option to stop it and find the answer to a question”
- “Nothing incorrect, but ‘how it works’ it suggests it’s more about the IT standards rather than digital strategy”
And some things that are missing or could be changed, including:
- “Be very clear about how it makes improvements in the classroom.”
- “Conversation focused on network and connectivity.”
- “It reads more of an infrastructure service at the moment.”
- “Alarm bell ringing in the back of your mind – if you’re not doing this Ofsted won’t be impressed.”
Design changes resulting from round 6 of the user research
We took on board all the comments, stakeholder experience and policy guidance and created a new version of the Plan technology for your school start page. These are the changes we made:
- revised start page content to show users how technology contributes to better pupil outcomes
- summarised the categories rather than explaining the topics to reduce content
- switched the order of topics so that leadership and governance is first.
- told users that progress saves and they can return at any time
- changed terminology from ‘technology’ to ‘digital technology’ to be consistent with digital standards