After mapping the Apply to become an academy service's content, we realised that many of the UX issues spanned multiple sections.
Categarisation and page arrangement looked like it had been carried over from earlier Word documents, meaning the service hadn't been designed with web navigation in mind.
Unpicking and fixing this would essentially amount to a full rebuild - something that would take time.
Because other services are reliant on ours, and because we don't want to leave unresolved accessiblity issues for too long, we've decided to approach the work in stages.