Posts by this team

Ensuring page titles are accessible

Many of the page titles in RSD’s digital products have duplicate, misleading or overly long names. This causes confusion for users, particularly for those using screen readers.

Apply to become an academy

25 June 2024

Key people

How we added clarity by being more specific.

Apply to become an academy

7 March 2023

Moving away from Qualtrics

Why we chose to make changes to the way we gather feedback.

Apply to become an academy

28 February 2023

Big changes through small steps

How we managed to deliver a reworked service without breaking the agile workflow.

Apply to become an academy

22 February 2023

As-is: a bigger design problem

Why webpages aren't the same as Word docs and the difficulty of fixing bad content grouping.

Apply to become an academy

9 December 2022

Version 2.0

What version 2 of the Apply to become an academy service will be, and why it doesn't fit in with the standard iteration model.

Apply to become an academy

8 December 2022

The 'as-is' service

The existing service as it was before our team formed, and the work we carried out before redeveloping it.

Apply to become an academy

6 December 2022

As-is, 1.5 and 2.0

The different versions of the Apply to become an academy service.

Apply to become an academy

5 December 2022

UI improvement - Add component to request feedback

Having the feedback component as part of the footer interrupts the flow of the service. Replacing this with a feedback page at the end of the application allows the user to give detailed feedback on the experience as a whole.

Apply to become an academy

9 March 2022

Accessibility issue - Upload component

The accessibility audit found 2 issues with the service's file upload function: no notifications when a file was successfully uploaded and no information on accepted file types.

Apply to become an academy

3 March 2022

Meaningful page titles

Good page titles help with orientation and can be really useful for users of adaptive technology.

Apply to become an academy

2 March 2022

Accessibility issue - Duplicate links

Multiple links with the same name on a page is confusing for screen reader users, the page will need to be redesigned so links are clearly defined.

Apply to become an academy

2 March 2022

Accessibility issue - Missing notifications

Fixing an issue with the way users are notified about an action.

Apply to become an academy

1 March 2022

Accessibility and general improvements

During July 2020, Destek performed an accessibility audit for the Apply to become an academy service.

Apply to become an academy

22 February 2022