Posts by this team
User research round 5 - standards 9, 11 to 14
What we learned from our fifth round of user research. Research included unmoderated highlighter testing with a follow up call and confidence in the service testing.
Apply the Service Standard in DfE
1 December 2022
User research round 4 - standard 10
What we learned from our fourth round of user research. Research included unmoderated highlighter testing with a follow up call and confidence in the service testing.
Apply the Service Standard in DfE
2 November 2022
User research round 3 - standards 9, 11 to 14
What we learned from our third round of user research. Research included comprehension and confidence in the service testing.
Apply the Service Standard in DfE
1 November 2022
User research round 2 - standards 6 to 8
What we learned from our second round of user research. Research included comprehension and confidence in the service testing.
Apply the Service Standard in DfE
7 October 2022
User research round 1 - standards 1 to 5
Changes to the service following user research.
Apply the Service Standard in DfE
22 September 2022
Introducing Apply the Service Standard in the Department for Education
Building new guidance to enable service delivery teams to understand and apply the Service Standard in DfE.
Apply the Service Standard in DfE
17 August 2022