Posts by this team
Collecting a preferred name in addition to official name
We're allowing users to enter a name they'd prefer to be called.
DfE Identity account
9 June 2023
Avoiding duplicate names
We no longer ask for name or date of birth when users sign in to Access your teaching qualifications, instead playing back the details held in the DQT and asking users to confirm they're correct.
DfE Identity account
8 June 2023
Checking a teachers DQT record
When creating a DfE Identity account, we check is a user has a teacher reference number using DQT data points.
DfE Identity account
31 March 2023
Sharing data with consuming services
We'll be able to share data we collect in DfE Identity account with the services we're integrating with.
DfE Identity account
30 March 2023
Register with magic link
Users with qualified teacher status will register for Access your teaching qualification using a magic link.
DfE Identity account
29 March 2023
Why use mobile phone?
We ask users for their mobile phone to sign in and to stop duplicate accounts.
DfE Identity account
28 March 2023
DQT data in DfE identity account
We decided that DfE Identity account should be the location for all user data including DQT data.
DfE Identity account
27 March 2023
Account creation scenarios
What happens when we can match someone to a record in DQT, when we cannot, and when there is a potential match.
DfE Identity account
24 March 2023
Renaming the identity service
Why we changed the service name to DfE Identity account.
DfE Identity account
20 March 2023
Preventing duplicate accounts
How we prevent users from creating duplicate accounts.
DfE Identity account
10 February 2023
User account details
We capture user data during account creation and can share it with the services we're integrating with.
DfE Identity account
9 February 2023
Basic authentication
An overview of the new authentication journey.
DfE Identity account
8 February 2023
NPQ - Edit GAI user details
How users can update their details held in both the database of qualified teachers (DQT) and Get an identity.
DfE Identity account
2 November 2022
MVP
An overview of the Get an Identity MVP and what happens next.
DfE Identity account
27 September 2022
When a user returns with a different email address
Users need to prove they have access to their old email address or seek support if they return to the service with a different email address.
DfE Identity account
16 September 2022
Exploring GOV.UK Sign-in for MVP
We need to decide if, when and how to use GOV.UK Sign-in with our service.
DfE Identity account
8 September 2022
Returning after completion, using the back button
We've created a custom error page for when a user has completed the journey but then uses their browser back button to return to earlier questions.
DfE Identity account
7 September 2022
When TRNs do not match what the user said
How we handle when a user gives us a TRN that does not match the one we hold or tells us they do not have one.
DfE Identity account
26 August 2022
Asking for mobile numbers to improve security
We’re considering asking users to enter their mobile numbers as an extra layer of security.
DfE Identity account
19 August 2022
Don’t allow shared emails
We will not allow users to sign in with emails that have shared access.
DfE Identity account
8 August 2022
Removing the account choice
We removed the optional account creation step based on user research findings.
DfE Identity account
5 August 2022
Support screens for adding a DQT record
Allowing support agents to link unverified users with DQT records.
DfE Identity account
19 July 2022
Knowing if someone has a TRN
How we'll improve the chances of matching a user to a DQT record.
DfE Identity account
18 July 2022
Support screens for changing names
Allowing support agents to change a user's official name in the service.
DfE Identity account
15 July 2022
No match journey
We're allowing users to continue if we cannot find a match in DQT or if they do not know their TRN.
DfE Identity account
14 July 2022
Asking for people’s names
Making it clear when a user is being asked for a name which needs to match official documents rather than their preferred name.
DfE Identity account
12 July 2022
NPQ registration for TRN holders
First iteration of the Get an identity to access Teacher Services service.
DfE Identity account
8 July 2022
Get an identity for NPQ, but with TRN as a requirement
We explored having a mandatory TRN question as part of the user journey.
DfE Identity account
6 July 2022
NPQ registration with records being checked by a service
We're reusing our record-checking questions to create a service for identifying users.
DfE Identity account
27 April 2022