Posts by this team

Collecting a preferred name in addition to official name

We're allowing users to enter a name they'd prefer to be called.

DfE Identity account

9 June 2023

Avoiding duplicate names

We no longer ask for name or date of birth when users sign in to Access your teaching qualifications, instead playing back the details held in the DQT and asking users to confirm they're correct.

DfE Identity account

8 June 2023

Checking a teachers DQT record

When creating a DfE Identity account, we check is a user has a teacher reference number using DQT data points.

DfE Identity account

31 March 2023

Sharing data with consuming services

We'll be able to share data we collect in DfE Identity account with the services we're integrating with.

DfE Identity account

30 March 2023

Register with magic link

Users with qualified teacher status will register for Access your teaching qualification using a magic link.

DfE Identity account

29 March 2023

Why use mobile phone?

We ask users for their mobile phone to sign in and to stop duplicate accounts.

DfE Identity account

28 March 2023

DQT data in DfE identity account

We decided that DfE Identity account should be the location for all user data including DQT data.

DfE Identity account

27 March 2023

Account creation scenarios

What happens when we can match someone to a record in DQT, when we cannot, and when there is a potential match.

DfE Identity account

24 March 2023

Renaming the identity service

Why we changed the service name to DfE Identity account.

DfE Identity account

20 March 2023

Preventing duplicate accounts

How we prevent users from creating duplicate accounts.

DfE Identity account

10 February 2023

User account details

We capture user data during account creation and can share it with the services we're integrating with.

DfE Identity account

9 February 2023

Basic authentication

An overview of the new authentication journey.

DfE Identity account

8 February 2023

NPQ - Edit GAI user details

How users can update their details held in both the database of qualified teachers (DQT) and Get an identity.

DfE Identity account

2 November 2022

MVP

An overview of the Get an Identity MVP and what happens next.

DfE Identity account

27 September 2022

When a user returns with a different email address

Users need to prove they have access to their old email address or seek support if they return to the service with a different email address.

DfE Identity account

16 September 2022

Exploring GOV.UK Sign-in for MVP

We need to decide if, when and how to use GOV.UK Sign-in with our service.

DfE Identity account

8 September 2022

Returning after completion, using the back button

We've created a custom error page for when a user has completed the journey but then uses their browser back button to return to earlier questions.

DfE Identity account

7 September 2022

When TRNs do not match what the user said

How we handle when a user gives us a TRN that does not match the one we hold or tells us they do not have one.

DfE Identity account

26 August 2022

Asking for mobile numbers to improve security

We’re considering asking users to enter their mobile numbers as an extra layer of security.

DfE Identity account

19 August 2022

Don’t allow shared emails

We will not allow users to sign in with emails that have shared access.

DfE Identity account

8 August 2022

Removing the account choice

We removed the optional account creation step based on user research findings.

DfE Identity account

5 August 2022

Support screens for adding a DQT record

Allowing support agents to link unverified users with DQT records.

DfE Identity account

19 July 2022

Knowing if someone has a TRN

How we'll improve the chances of matching a user to a DQT record.

DfE Identity account

18 July 2022

Support screens for changing names

Allowing support agents to change a user's official name in the service.

DfE Identity account

15 July 2022

No match journey

We're allowing users to continue if we cannot find a match in DQT or if they do not know their TRN.

DfE Identity account

14 July 2022

Asking for people’s names

Making it clear when a user is being asked for a name which needs to match official documents rather than their preferred name.

DfE Identity account

12 July 2022

NPQ registration for TRN holders

First iteration of the Get an identity to access Teacher Services service.

DfE Identity account

8 July 2022

Get an identity for NPQ, but with TRN as a requirement

We explored having a mandatory TRN question as part of the user journey.

DfE Identity account

6 July 2022

NPQ registration with records being checked by a service

We're reusing our record-checking questions to create a service for identifying users.

DfE Identity account

27 April 2022