Posts by this team
Iterating the Early Years (EY) Claim service guidance pages
We revised the guidance pages for the pilot EY Claim service to simplify them and reduce duplication. This ensures nurseries and EY educators have a more user-friendly and accessible experience when applying for payments.
Claim incentive payments for early years practitioners
10 April 2025
Improving Clarity of Eligibility Questions
We explored and iterated on complex eligibility questions to reduce cognitive load, improve comprehension, and ensure a more accessible, inclusive experience for users applying to the Early Years Financial Incentive Service.
Claim incentive payments for early years practitioners
8 April 2025