Posts by this team

Iterating the Early Years (EY) Claim service guidance pages

We revised the guidance pages for the pilot EY Claim service to simplify them and reduce duplication. This ensures nurseries and EY educators have a more user-friendly and accessible experience when applying for payments.

Claim incentive payments for early years practitioners

10 April 2025

Improving Clarity of Eligibility Questions

We explored and iterated on complex eligibility questions to reduce cognitive load, improve comprehension, and ensure a more accessible, inclusive experience for users applying to the Early Years Financial Incentive Service.

Claim incentive payments for early years practitioners

8 April 2025