Posts by this team

Designing the work and income questions

Ensuring the entitlement checker can collect work and income information accurately without increasing anxiety, confusion or drop‑off.

Accessing childcare support

6 April 2026

Designing how users add children to the entitlement checker

Ensuring users can add details of multiple children so entitlement results are accurate and can be clearly applied to their own circumstances.

Accessing childcare support

26 March 2026

Deciding to build a childcare entitlement checker

What we are building and testing in private beta to help users understand their government childcare entitlements.

Accessing childcare support

1 March 2026